Client Care

Everything you need before and after your purchase. Find shipping information, return policies, product guidance, and direct support from the ACE No.4 team.

• Shipping
• Returns
• Questions
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Shipping Information

Orders are typically processed within 1–3 business days. Once your order ships, you'll receive a tracking email so you can follow every step of delivery.Processing Time• 1–3 Business DaysShipping• USPS & UPS
• Tracking IncludedDelivery• Domestic shipping available.

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Returns & Exchanges

Due to the nature of personal grooming products, we do not accept returns on opened or used items.If your product arrives damaged or incorrect, contact us within 7 days of delivery and we'll make it right.✓ Damaged Products✓ Incorrect Orders✓ Contact Within 7 Days

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Questions?

Questions about your order or an ACE No.4 product?Email[email protected]Response TimeWithin 1–2 business days.HoursMonday–Friday9 AM–5 PM EST

Message Received

Thank you for contacting ACE No.4.We've received your message and a member of our team will respond within 1–2 business days.We appreciate your patience and thank you for choosing ACE No.4.

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